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Last Updated: August 3, 2026
2A Biotech USA, Inc. ("2A Biotech," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.2abiotech.com, create an account, request a quotation, place an order, contact us, or otherwise interact with our website and services (collectively, the "Services").
Depending on how you use the Services, we may collect the following categories of information:
Contact and account information, such as your name, company name, job title, email address, telephone number, billing address, shipping address, username, and account credentials.
Transaction and commercial information, such as products viewed or ordered, quotation requests, purchase history, payment status, shipping details, and customer-service communications.
Payment information. Payment-card information is generally processed by our payment service providers. We may receive limited information such as payment confirmation, card type, or the last four digits of a card, but we do not intend to store full payment-card numbers on our own systems.
Website and device information, such as IP address, browser type, device identifiers, operating system, referring pages, pages viewed, dates and times of visits, and similar usage information.
Communications and other information you choose to provide, including information submitted by email, telephone, web forms, quotation requests, feedback, or other correspondence.
Directly from you, including when you create an account, request a quotation, place an order, subscribe to communications, or contact us.
Automatically through cookies, server logs, analytics technologies, and similar tools when you use the Services.
From service providers and business partners, such as payment processors, carriers, analytics providers, marketing providers, and fraud-prevention services.
We may use personal information to:
Provide, operate, maintain, and improve the Services.
Process quotation requests, orders, payments, deliveries, returns, and customer-service requests.
Create and manage customer accounts and authenticate users.
Communicate with you about transactions, service notices, product information, and—where permitted by law—marketing communications.
Personalize website content and understand how users interact with the Services.
Prevent fraud, misuse, security incidents, and other unlawful activity.
Comply with legal obligations, enforce our agreements, and protect our rights, users, and business operations.
We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and support marketing activities. Your browser may allow you to block or delete cookies, but doing so may affect certain website functions. Where required by applicable law, we will request consent before using non-essential cookies.
We may disclose personal information to the following categories of recipients:
Service providers that perform services on our behalf, including website hosting, cloud storage, analytics, customer support, payment processing, fraud prevention, marketing, and information-security services.
Shipping and logistics providers, including carriers such as FedEx, UPS, DHL, and other freight or delivery partners, as necessary to fulfill orders.
Professional advisers, such as attorneys, accountants, auditors, insurers, and consultants.
Government authorities or other parties when required by law, subpoena, court order, or other legal process, or when reasonably necessary to protect rights, safety, property, or prevent fraud or unlawful conduct.
A buyer, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
Other parties with your direction or consent.
We do not sell personal information for money. If our use of advertising or analytics technologies is considered a "sale" or "sharing" under an applicable privacy law, we will provide any legally required notice and choice mechanism.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information, the nature of our relationship with you, and applicable legal requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send payment-card numbers or other highly sensitive information by ordinary email.
You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. You may also request access to, correction of, or deletion of certain personal information, subject to applicable law and appropriate identity verification.
Residents of certain jurisdictions, including California and other U.S. states, may have additional rights under applicable privacy laws. These rights may include the right to know or access personal information, correct inaccurate information, delete information, obtain a portable copy, opt out of certain targeted advertising, sales, or sharing, and appeal a denied request. These rights are subject to legal exceptions and may apply only when 2A Biotech is subject to the relevant law.
To submit a privacy request, email [email protected] with the subject line "Privacy Request." We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law.
The Services may contain links to websites or services operated by third parties. We do not control and are not responsible for their privacy, security, or content practices. We encourage you to review the privacy policies of third-party websites before providing information to them.
The Services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. Those countries may have data-protection laws that differ from the laws in your jurisdiction.
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last Updated" date. Material changes may be communicated through additional notice where required by law.
Questions or requests regarding this Privacy Policy may be sent to:
2A Biotech USA, Inc.
Email: [email protected]
Website: https://www.2abiotech.com
